Privacy Policy

As Vetkim Veteriner Ürünleri San. Tic. Ltd. Şti. ("Vetkim", "Company", "we"), we attach great importance to the security of your personal data within the scope of the Personal Data Protection Law No. 6698 ("KVKK"). This Privacy Policy has been prepared to inform you about how your personal data is collected, used, and protected when you visit our website and use our services.

Vetkim Veteriner Ürünleri San. Tic. Ltd. Şti. is the data controller regarding your personal data.

**Office Address:** BURÇ MAH. ATATÜRK CAD. ÇAKMAKÇI APT. NO: 4/11 MERKEZ / BURDUR
**E-mail:** info@vetkimtr.com
**Phone:** +90 530 775 94 15

We may collect the following personal data through our website and services:

**Identity Information:** Name, surname
**Contact Information:** E-mail address, phone number, address
**Transaction Information:** Order history, payment information
**Technical Information:** IP address, browser type, device information
**Usage Information:** Website visit data, click data

Your personal data is processed for the following purposes:

• Carrying out order and delivery processes
• Providing customer service and technical support
• Responding to your communication requests
• Fulfilling legal obligations
• Analyzing and improving website performance
• Marketing and promotional activities (with your consent)

Your personal data is processed based on the following legal grounds specified in Articles 5 and 6 of the KVKK:

• Your explicit consent
• Necessity for the establishment or performance of a contract
• Necessity for the fulfillment of a legal obligation
• Necessity of data processing for our legitimate interests

To the extent necessary for the realization of the purposes mentioned above, your personal data may be transferred to:

• Our business partners and suppliers
• Cargo and logistics companies
• Payment service providers
• Authorized public institutions and organizations in case of legal obligation

Your data is not transferred abroad.

Your personal data is stored for the period required by the processing purposes and within the legal storage periods. After the expiry of the relevant periods, your personal data is deleted, destroyed, or anonymized.

We take appropriate technical and administrative measures to ensure the security of your personal data:

• SSL encryption technology
• Firewalls and anti-virus systems
• Access control and authorization
• Regular security audits
• Personnel training

Pursuant to Article 11 of the KVKK, you have the following rights:

• To learn whether your personal data is being processed
• To request information if it has been processed
• To learn the purpose of processing and whether they are used in accordance with the purpose
• To know the third parties to whom it is transferred domestically or abroad
• To request correction if it is incomplete or incorrectly processed
• To request deletion or destruction
• To request notification of correction, deletion, or destruction processes to third parties to whom it has been transferred
• To object to the occurrence of a result against you by analyzing the processed data exclusively through automated systems
• To demand compensation for damages in case of unlawful processing

To exercise your rights under KVKK:

**E-mail:** You can apply to kvkk@vetkim.com.tr.
**Mail:** You can send a written application to BURÇ MAH. ATATÜRK CAD. ÇAKMAKÇI APT. NO: 4/11 MERKEZ / BURDUR.

Your application will be finalized free of charge within 30 days at the latest. If the transaction requires an additional cost, the fee in the tariff determined by the Personal Data Protection Board may be charged.

This Privacy Policy may be updated from time to time. Updates take effect on the date they are published on our website. We will inform you about significant changes.